Refund PolicyLast updated: 13 august 2026
We want you to be satisfied with your purchase. This policy explains how refunds work for Vívere.
1. Refund WindowYou may request a full refund within
30 days of your purchase date, no questions asked.
2. How to Request a RefundSend an e-mail to [seu e-mail de suporte] with your purchase confirmation (order number or the e-mail used at checkout) and a brief reason for the request (optional).
3. Processing TimeApproved refunds are processed within
10 business days and returned to your original payment method via Stripe.
4. After the Refund WindowRequests made after the 1-day window will be evaluated on a case-by-case basis but are not guaranteed.
5. Access After RefundOnce a refund is issued, access to the product materials will be revoked.
6. ContactQuestions about refunds can be directed to: bcaio7795@gmail.com